Client Officer at Sörbyn Prison

The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our most important goal is to reduce recidivism – to break the vicious cycle. If we succeed, society becomes safer and more secure for everyone. We are the authority responsible for prisons, probation, remand centers, and client transport.

The Umeå area includes the closed prison Umeå, the open prison Sörbyn, and the remand center Umeå. We are undergoing extensive capacity increases, and there is a lot happening in the area in terms of renovations and new constructions. The largest professional group is prison officers, but we also have healthcare professionals, administrative staff, educators, production leaders, etc. At Sörbyn prison, inmates are engaged in labor market training, learning centers, various treatment programs, or work in the kitchen, carpentry, horticulture, textiles, etc. Sörbyn is an agricultural prison with grain cultivation and animal husbandry. At Umeå prison, inmates are engaged in wood/industry, kitchen, learning centers, and treatment programs. The prison and remand center Umeå are about a 10-minute walk from the nearest bus stop, and Sörbyn is easiest reached by car. Staff parking is available at all units.

Read more about the activities at Sörbyn prison on our website: https://www.kriminalvarden.se/kontakt/hitta-och-kontakta/verksamhet/anstalt/sorbyn/#verksamhet (https://www.kriminalvarden.se/kontakt/hitta-och-kontakta/verksamhet/anstalt/sorbyn/#verksamhet)

JOB DESCRIPTION

As a client officer at Sörbyn prison, you will prepare and present client cases and make certain client decisions according to delegation and work procedures, such as permission planning. You will be responsible for the overall client work, under the direction of the prison inspector, which includes quality assurance, development, and follow-up of execution planning and case management. The role also includes handling misconduct cases and collaborating with probation and other authorities.

You will work with investigations and decision-making according to the Prison Act and make assessments based on applicable regulations, guidelines, and practices. Furthermore, you will be expected to develop and quality assure the legal work in dialogue with the prison inspector and continuously mentor and train staff in the client process.

QUALIFICATIONS

We are looking for someone who takes responsibility for their tasks, drives the work forward, and enjoys planning and organizing their work independently. To thrive in this role, you need to maintain your composure in stressful situations. Additionally, you work well with complex issues and find solutions. You collaborate well with others and resolve conflicts constructively.

It is important to us that you share the Swedish Prison and Probation Service's fundamental values of a humane view of humanity, respect for the individual, and belief in the human will and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally through your approach. We place great emphasis on personal suitability.

We are looking for someone who has:

• University or college education with a legal, social, or behavioral science focus, or other education combined with experience that the employer deems equivalent
• The ability to express oneself well in spoken and written Swedish
• Good computer skills

It is considered meritorious if you have:

• Experience in calculating sentences and handling judgments
• Experience and knowledge of case management within public administration
• Experience from handling client cases in the Swedish Prison and Probation Service
• Knowledge of and experience working with the Prison and Probation Service's client administrative systems
• Experience in client-facing work within the Swedish Prison and Probation Service, particularly as a Client Officer

OTHER

The Swedish Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions that are relevant to the position. The answers to the selection questions and CV will form the basis for whether you are qualified to proceed in the process.

To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness and comply with applicable laws. This means that you stand up for democratic values and the state values that apply to the Swedish Prison and Probation Service's operations.

Some positions are classified in security class, and a security review with a background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants from diverse backgrounds and experiences. Read more about the security review at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement within the Swedish Prison and Probation Service. Read more about military placement at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for an even gender distribution and increased diversity.

To submit your application, click the application link in the ad. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person specified in the ad.

We kindly but firmly request no direct contact with staffing and recruitment companies or sellers of recruitment ads. The Swedish Prison and Probation Service has contracted agreements.